Privacy Policy

This Privacy Policy applies to the Duluth Harbor Mission, Inc. (“DHM”, “we”, “our” or “us”) website at www.duluthhm.org (“Site”). This Privacy Policy also applies to information you voluntarily provide to us related to a donation. Our Privacy Policy describes how we collect, use and share and protect information you provide to us. If you do not agree with the terms of our Privacy Policy, you should immediately stop using or visiting this Site.

We collect non-personally identifiable information and personally identifiable information. Non-personally identifiable information includes information that cannot be used to personally identify you, such the type of browser you are using (e.g. Internet Explorer or Firefox), the type of operating system you are using (e.g., Windows 10 or Mac OS), the domain name of your internet service provider (e.g., AT&T or Verizon), your Internet Protocol (IP) address, your geographic location; aggregate data about the number of visits to this Site and/or aggregate data about the pages visited.

You may provide personally identifiable information to us for various purposes, including making a donation to us, signing up to volunteer or registering to receive periodic updates (e.g., mailings related to specific fundraising appeals, newsletters and emails, etc.). Personally identifiable information includes:

  • Name
  • Organization
  • Phone number
  • Fax number
  • Address
  • Email address
  • Credit/debit card information
  • Financial institution information
  • Any other information you voluntarily provide to us, including information regarding your personal or professional experiences as a volunteer/donor and contact preferences and customer reviews.

DHM uses your information to operate, maintain and provide to you the features and functionality of this Site, including for the purposes for which you provided it and to process and respond to your inquiries, to complete a transaction, to contact you, to update you about DHM news and special events, to administer and troubleshoot this Site and as otherwise stated in our Privacy Policy as permitted or required by law.

DHM does not sell, rent, lease or otherwise share your name, phone number, physical address or email address with third parties except as otherwise provided in our Privacy Policy.

Third Party service providers. We may use third parties to perform functions in connection with this Site and in offline business operations (for example, payment processing, email software, or volunteer organization). We may share information about you with these third parties, or allow these third parties to collect information about you on our behalf, that they need in order to perform their functions and in accordance with our agreements with them.

Business changes. If we become involved in a merger, acquisition, sale of assets, joint venture, bankruptcy, reorganization, dissolution, conversion or other transaction, we may share or transfer your information to a third party or parties in connection therewith.

Other disclosures. We may disclose information about you to third parties to comply with law, in response to subpoenas, warrants, or court orders, or in connection with any legal process or to cooperate with government or law enforcement officials or private parties to the extent permitted or required by law; to protect our rights, reputation, safety and property, or that of our users or others (for example, protecting the security of this Site); to protect against potential liability; to establish or exercise our rights to defend against legal claims; or to investigate, prevent or take action regarding suspected illegal activities, suspected fraud, the rights, reputation, safety or property of us, users or others, violation of our policies or agreements or as otherwise permitted or required by law.

Aggregated information. We may share aggregated information relating to visitors to and users of this Site with affiliated or unaffiliated third parties.

Cookies, web beacons and other technologies; do not track

We along with third parties described below, use persistent and session cookies, Web beacons and other technologies. These technologies are used for analytics, tracking, Site personalization and optimization and to personalize our and third party interactions with you.

Cookies. Cookies are small bits of information that are transferred to and stored in separate files within your computer’s browser. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all portions or all functionality of this Site.

• Persistent cookies remain on the visitor’s computer after the browser has been closed. For example, we use persistent cookies to remember a visitor when the visitor returns to this Site after visiting another website.
• Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.

Web beacons. Web beacons are small strings of code that provide a method for delivering a graphic image on a Web page or in an email message for the purpose of transferring data. You can disable the ability of Web beacons to capture information by blocking cookies.

Third parties may collect personally identifiable information about an individual user’s online activities over time and across different websites when a user uses this Site.

Do not track. At this time, we do not respond to “Do Not Track” signals sent from Web browsers.

Below are links to resources for opting out of different types of online tracking:

• For the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout/. Please also see: http://www.google.com/policies/privacy/ and http://www.google.com/analytics/terms/us.html.

How we protect information

We have put in place physical, technical and administrative procedures to safeguard and secure the information we collect from volunteers and donors. We use Internet encryption software, Secure Sockets Layer (SSL) protocol, when collecting or storing sensitive data. No Internet or email transmission is ever fully secure or error free. Email sent to or from this Site may not be secure. You should use caution whenever submitting information online and take special care in deciding what information you send to us via email.

Your choice

We respect your privacy and recognize that you may wish to limit the ways in which we contact you. Simply send an email to privacy@duluthhm.org with the following information:

• To remove your name from Duluth Harbor Mission's postal mailing list, please provide your full name and mailing address.
• To remove your name from Duluth Harbor Mission's emails, please provide your full name and email address.
• To review or correct your personal information, please provide your full name and mailing address.

Links to other Sites

Our Privacy Policy applies solely to this Site. This Site contains links to other Sites. The links from this Site do not imply that we endorse or have reviewed these Sites. Please be aware that DHM is not responsible for the privacy practices of such other Sites. We encourage you to be aware when you leave this Site and to read the privacy statements of each Site that collects information.

Children’s privacy

We do not knowingly collect personal information from children under age 18. If you are under age 18, please do not submit any personal information through this Site. If you have reason to believe that we may have accidentally received personal information from a child under age 18, please contact us immediately at privacy@duluthhm.org.

Changes to privacy policy

We may update or modify our Privacy Policy at any time and from time to time without prior notice. Please review our Privacy Policy periodically, and especially before you provide any information. Our Privacy Policy was made effective on the date indicated above.

Questions about our privacy policy

If you have any questions about our Privacy Policy, the practices of this Site or your interactions with this Site, please contact us at privacy@duluthhm.org.

DHMLOGO

Duluth Harbor Mission Inc.
2910 West 3rd Street
Duluth, MN 55806

218-481-7400

Duluth Harbor Mission is recognized by the MN Attorney General’s Office as a Charitable Organization with a 501(c)(3). Any and all business pertaining to the formation and continued operation of Duluth Harbor Mission Inc. is available upon request.